Following the announcement in the recently revised operating framework for 2010/11 to develop re-ablement and post discharge support and ensure that hospitals are responsible for patients for 20 days after discharge, Chair Ruth Eley Programme Head Older People and Dementia Programme Department of Health will open this seventh national conference with an introduction to meeting the new standard to improve patient outcomes and reduce readmissions. Ruth will also discuss the 10 key steps for discharge or care transfer as outlined in the Department of Health publication: 'Ready to go? Planning the discharge and the transfer of patients from hospital to intermediate care'.